Privacy policy.

Last Updated: 3/20/25

Thank you for visiting our website. At Terra Alta, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.

Information We Collect

Information You Provide to Us

We may collect information that you voluntarily provide when you:

  • Contact us through our website

  • Subscribe to our newsletter

  • Register for workshops or events

  • Make a purchase

  • Complete surveys or feedback forms

This information may include your name, email address, phone number, mailing address, and payment information when applicable.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on pages

  • Referring website

  • Location data (if you've granted permission)

Location Information

If you have granted permission, we may collect location information from your device. This information may be used to provide location-based services such as local promotions, store information, or event notifications. You can control location tracking through your device settings. We do not share your precise location data with third parties for their independent use.

We use cookies and similar technologies to enhance your experience on our website. You can manage cookie preferences through your browser settings.

How We Use Your Information

We use your information for the following purposes:

  • To provide and maintain our services

  • To process transactions and send related information

  • To respond to your inquiries and provide customer support

  • To send newsletters and marketing communications (if you've opted in)

  • To send SMS text messages (if you've opted in)

  • To improve our website and services

  • To comply with legal obligations

SMS Marketing Program

If you have opted in to our SMS marketing program, we collect and process your phone number to send you promotional messages, order updates, abandoned cart reminders, and other communications you have consented to receive. Standard message and data rates may apply to these communications.

SMS Abandoned Cart

Our website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS.

Data Protection

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Services

Our website may use third-party services such as:

  • Squarespace (website hosting)

  • Payment processors

  • Analytics tools

  • Email marketing services

  • Klaviyo (email and SMS marketing)

These third parties have their own privacy policies governing the use of your information.

Third-Party Data Sharing

While we may share some data with third-party service providers to help us operate our business, this excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

No Sale of Personal Information

We do not sell, trade, or otherwise transfer your personal information to outside parties for marketing or advertising purposes. This explicitly includes SMS opt-in data and consent information, which will not be sold or shared with third parties under any circumstances.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access personal information we hold about you

  • The right to request correction of inaccurate information

  • The right to request deletion of your information

  • The right to opt out of marketing communications

SMS Marketing Opt-Out

You may opt out of SMS marketing messages at any time by replying STOP to any message we send you. After you opt out, we may send one final message to confirm your opt-out status.

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Terra Alta
1940 N 71St ST
Milwaukee WI 53213